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Support


OME-RESA REMOTE SUPPORT


Emergencies before/after hours (7:30 am-4:00 pm) or the weekend's

Call 740-283-2050 and dial one of the emergency extensions:

Technical Emergency = Ext. 118
Application Emergency = Ext. 218


Normal support issues (non-emergency) - through the OME-RESA helpdesk viaone of two methods:

  1. Online Support Request
  2. Emailing one of the support addresses below to create a helpdesk ticket:
Administrative Services Support adminhelp@omeresa.net
Cooperative Services Support coop@omeresa.net
Data Integration Services Support dataintegration@omeresa.net
EMIS Services Support estaff@omeresa.net
Employee Kiosk Support hrkiosk@omeresa.net
Fiscal (Classic) Support fstaff@omeresa.net
Fiscal (Redesign) Support  fstaffr@omeresa.net
Gradebook Support  pbstaff@omeresa.net
INFOhio Support sirsi@omeresa.net
Security Support security@omeresa.net
SpecialService and IEP Anywhere Support spstaff@omeresa.net
   
StudentInformation Support  daslstaff@omeresa.net
Technical Support techstaff@omeresa.net

Emergencies or if the issue is complex and needs to be explained over the phone during normal business hours (7:30 am-4:00 pm) 

Call (740) 283-2050 and dial one of the department extensions:

Administrative Assistant and Billing Services Ext.122
Cooperative or E-Rate Services Ext. 8
Executive Director or Assistant Director Office Ext. 3
Fiscal Services Ext. 7
INFOhio Services Ext. 9
Security Services Ext. 0
Student Services Ext. 6
Technical Services Ext. 5

Did you Know that OME-RESA has Online Support Documentation? Visit the Knowledge Books! 
(Must be on the OME-RESA Network to Access)

 Knowledge Books


Download the OME-RESA Support Quick Sheet