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Support


Is it before 7:30am or after 4:00pm M-F and it is an emergency?

Call 740-283-2050 - Network = ext 118 or Applications = ext 218


Already working with support and need to show your screen?
OME-RESA REMOTE SUPPORT


Need support on a new issue?

Below are varies methods to contact the team of experienced support staff at
OME-RESA. Click on the method that works best for you.

Submit a helpdesk ticket using the easy online support form.
Online Support Request

Email one of the support addresses below to create a helpdesk ticket:

Cooperative Services Support coop@omeresa.net
EMIS Support estaff@omeresa.net
Employee Kiosk Support hrkiosk@omeresa.net
Fiscal (Classic) Support fstaff@omeresa.net
Fiscal (Redesign) Support  fstaffr@omeresa.net
INFOhio Support sirsi@omeresa.net
Records Management Support docman@omeresa.net
Gradebook Support 
pbstaff@omeresa.net
StudentInformation Support 
daslstaff@omeresa.net
SpecialService and IEP Anywhere Support
spstaff@omeresa.net
Technical Support
techstaff@omeresa.net

Is the problem you are experiencing an emergency or just too difficult to explain in an email?  Call us at (740) 283-2050 and select the department you are trying to reach:

Administrative Assistant and Billing Services Ext. 122
Cooperative or E-Rate Services Ext. 8
Executive Director or Assistant Director Office Ext. 3
Fiscal Services Ext. 7
INFOhio Services Ext. 9
Student Services Ext. 6
Technical Services Ext. 5

Did you Know that OME-RESA has Online Support Documentation? Visit the Knowledge Books! 
(Must be on the OME-RESA Network to Access)

 Knowledge Books