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Service Portfolio

Service Types

  • Core Services = (Core) - Core services are the fundamental state-subsidized offerings that each Information Technology Center (ITC) is required to provide to its user entities, in accordance with Ohio Department of Education regulations.

  • Optional Services = (Optional) - Optional services are additional, non-state-subsidized offerings provided by OME-RESA in response to the needs and requests of its member entities.

Administrative Services

  • Administrative Inservice – (Optional) - From September through April, OME-RESA hosts sessions designed for superintendents, treasurers, or their representatives. These sessions include one 2-day Legislative Meeting with overnight accommodations (one rooms provided) and a group dinner. Each event features presentations and updates from Regional State Board of Education Members, BASA, legal experts, OME-RESA, The Management Council, and other key educational leaders. This service also provides Superintendents and Treasurers with an electronic subscription to “Focus Education” which provide Ohio Statehouse news that impacts schools.

  • Cooperative Purchasing Services – (Included free of charge) - OME-RESA offers a broad range of programs and services designed to help member districts reduce costs and operate more efficiently, ultimately benefiting students, staff, and the communities they serve. Members gain access not only to local cooperative purchasing opportunities but also to statewide programs through OCEPC and national contracts via AEPA.

EMIS Services

  • EMIS Support – Standard – (Core) - Education Management Information System (EMIS) is a state-mandated system used to report student, staff, and financial data. OME-RESA’s services include, but are not limited to, hosting all EMIS-related systems, offering user support, conducting regional training sessions and webinars, facilitating open lab sessions, and providing districts access to EMIS CrossCheck.

  • EMIS Copilot – (Optional) - EMIS Copilot provides additional district specific support to the EMIS Coordinator in managing and reporting Education Management Information System (EMIS) data. It provides guidance and support throughout the data submission process, helping ensure accuracy and compliance with state requirements.

  • EMIS Pilot – (Optional) - EMIS Pilot offers districts a dedicated OME-RESA team that acts as the district's EMIS coordinator. This team assists with data verification within the district and provides support for accurate and timely reporting.

Fiscal Services

  • Fiscal State Software – (Core) - Developed by the SSDT, the State Software systems are supported by OME-RESA. Services include, but not limited to, hosting of all State Software modules (Budgetary, Payroll, Inventory, and Employee Self Service), providing user support, conducting regional training sessions and webinars, and facilitating open lab sessions.

  • Taxpert – (Optional) - OME-RESA contracts with Rea & Associates to provide answers to basic tax questions, newsletters, and informational posts through a web-based application. All content is archived, shared, and searchable.

INFOhio and Library Automation Services

  • INFOhio – (Core) - OME-RESA supports access to INFOhio’s electronic resources—Ohio’s PreK–12 digital library—which provides students, educators, and families with free access to high-quality digital content. Support includes assistance with integration, user access, training, and troubleshooting to ensure effective use of these instructional and research tools.

  • Library Automation (Optional) - OME-RESA provides support for library automation systems that streamline the management of library resources and services. This includes hosting, software support, training, and troubleshooting to help districts effectively catalog, circulate, and track library materials.

Information Security Services – (Required with ISP services)

  • OME-RESA provides comprehensive information security services to help districts protect sensitive data and maintain compliance with state and federal regulations. Services may include network security assessments, threat monitoring, data encryption, user access controls, incident response planning, and cybersecurity awareness training.

  • ISP Services – (Core) - OME-RESA offers reliable and high-speed Internet Service Provider (ISP) services to member districts, ensuring secure, scalable, and cost-effective internet access. Services include bandwidth management, network monitoring, and technical support to maintain consistent connectivity for educational and administrative operations.

Student Services

  • StudentInformation – (Core) - Frontline’s StudentInformation system manages student data, including attendance, grades, and other academic records, ensuring efficient reporting and compliance with educational standards. Services provided include, but are not limited to, application hosting, user support, regional training sessions, webinars, and open lab sessions.

  • GradeBook – (Optional) - Frontline’s Gradebook system helps educators manage and track student grades and academic progress. It allows teachers to input grades, record assignments, and assess student performance in a centralized platform. The system often integrates with other Frontline software, like StudentInformation, to ensure seamless reporting and data management, helping educators maintain up-to-date records and communicate progress to students and parents. Services provided include, but are not limited to, application hosting, user support, regional training sessions, webinars, and open lab sessions.

  • DataMap – (Optional) - Frontline’s DataMap is a data analytics solution that helps educators make sense of student assessment data in order to improve instruction and enhance student learning. Districts receive everything they need to leverage their data and support achievement, including tools for managing Student Learning Objectives (SLOs) and Interventions. Services provided include, but are not limited to, application hosting, user support, regional training sessions, webinars, and open lab sessions.

  • SameGoal – (Optional) - SameGoal helps educators document K-12 programs including Special Education, Section 504, Gifted Education and Third Grade Reading, and integrates with most major Student Information Systems. Services provided include, but are not limited to, application hosting, user support, regional training sessions, webinars, and open lab sessions.

  • Custom Report Card and Transcript Development - (Optional) - OME-RESA offers customized development of report cards and transcripts through StudentInformation and GradeBook that are tailored to meet each district’s unique grading policies, formatting preferences, and reporting requirements.             

Technical Services

  • Hosting and Business Continuity services – (Optional) - OME-RESA provides secure hosting solutions and comprehensive business continuity services to ensure uninterrupted access to critical systems and data. These services include data backup, disaster recovery planning, and system redundancy, helping districts maintain operations during unexpected events or system failures.

  • Managed or Standalone Wireless Services (MIBS) – (Optional) - OME-RESA offers wireless network solutions that can be delivered as fully managed services—remotely monitored and maintained by OME-RESA staff—or as standalone systems overseen by the district’s Technology Coordinator. This flexibility allows districts to choose the level of support that best fits their internal resources and operational needs.

  • Network Copilot (60Hrs) – (Optional) - Network Co-Pilot provides on-site technical assistance and training tailored to district-specific needs. Whether additional support is required during a major project or in response to an unexpected technical emergency, this service offers a reliable “extra set of hands” to help ensure smooth operations and timely problem resolution.

  • GoTo Connect – (Optional) - GoTo Connect is a customizable, scalable, all-in-one business communication solution for growing businesses. 

Onsite District Specific Training or Support – Any Department - (Optional)

  • OME-RESA offers customized onsite training and technical support tailored to the unique needs of each district. This service provides hands-on assistance with software, systems, or operational procedures, helping staff build capacity and resolve issues efficiently within their own environment.