Support Center
- OME-RESA Helpdesk
- Remote Support
There are two way to submit a ticket to the OME-RESA helpdesk
- Online, Click Here
- Email one of the following departments:
- EMIS - estaff@omeresa.net
- INFOhio - sirsi@omeresa.net
- Fiscal - fstaff@omeresa.net
- HR Kiosk - hrkiosk@omeresa.net
- Document Management - docman@omeresa.net
- Networking - WAN wanstaff@omeresa.net
- Networking - LAN/Video lanstaff@omeresa.net
- Networking - Email emailstaff@omeresa.net
- Networking - Internet internet@omeresa.net
- PreK-12 Notification - prek12_staff@omeresa.net
- Student Services - DASL/DSL
daslstaff@omeresa.net - Student Services - Progress Book
pbstaff@omeresa.net - Student Services - Special Services
spstaff@omeresa.net
OME-RESA Remote Support
Before you click the link below, you should
call OME-RESA and get the person who will be
helping you on the phone, just to be sure they
are at their desk and ready to accept your
request to take control of your computer.
PLEASE DO NOT INITIATE A REQUEST WITHOUT FIRST CONTACTING OME-RESA
More Information
If you need help with any of OME-RESA's
services, you can allow a member of
OME-RESA's staff to take remote control of
your computer to assist you. The link above
opens a small application that allows
OME-RESA's support staff to control your
computer and see the same screen you are
seeing. You can save this application to your
computer to run whenever you want, or you
can choose to run the program immediately
without saving it
NOTE: YOU DO NOT NEED TO INSTALL
ANY SOFTWARE ON YOUR COMPUTER
TO MAKE THIS WORK.