OME-RESA Support Center

2230 Sunset Boulevard, Suite 2 Steubenville, Ohio 43952 | Phone: (740) 283-2050 Fax: (740) 283-1500 map our location

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Quick Links

There are two methods to submit a helpdesk ticket to an OME-RESA service department, they are:

1) Through the online web form - CLICK HERE

2) Email one of the support addresses below to create a ticket in the helpdesk system:

EMIS Support	estaff@omeresa.net
INFOhio Support	sirsi@omeresa.net
Fiscal Support	fstaff@omeresa.net
Employee Kiosk Support	hrkiosk@omeresa.net
Records Management Support	docman@omeresa.net
Technical WAN Support	wanstaff@omeresa.net
Technical LAN Support	lanstaff@omeresa.net
Technical Email Support	emailstaff@omeresa.net
Techincal Internet Support	internet@omeresa.net
Student Services SI Support	daslstaff@omeresa.net
Student Services PB Support	pbstaff@omeresa.net
Student Services SpS Support	spstaff@omeresa.net

Is the problem you are experiencing an emgergency or just to difficult to explain in an email? Click here to get a list of department extentions.

OME-RESA REMOTE SUPPORT

Before you click the link below, you should call OME-RESA and get the person who will be helping you on the phone, just to be sure they are at their desk and ready to accept your request to take control of your computer.

PLEASE DO NOT INITIATE A REQUEST WITHOUT FIRST CONTACTING OME-RESA

CLICK HERE FOR REMOTE SUPPORT

Password Center

Click here to change your Progress Book Suite/Fiscal Redesign account password

Click here to change your Reflections, USASWeb or EMISWeb account password

Click here to change your D3A2 or EMIS Flat File Editor account password (ODE Identity Manager)

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