2230 Sunset Boulevard, Suite 2 Steubenville, Ohio 43952  |  Phone: (740) 283-2050 Fax: (740) 283-1500       Map Us!
OME-RESA Support Center
NEED SUPPORT?
There are two methods to submit a helpdesk ticket to an OME-RESA service department, they are:
 
or
2)  Email one of the support addresses below to create a ticket in the helpdesk system:
 
 EMIS Support  estaff@omeresa.net
 INFOhio Support  sirsi@omeresa.net
 Fiscal Support  fstaff@omeresa.net
 Employee Kiosk Support  hrkiosk@omeresa.net
 Records Management Support  docman@omeresa.net
 Technical WAN Support  wanstaff@omeresa.net
 Technical LAN Support  lanstaff@omeresa.net
 Technical Email Support  emailstaff@omeresa.net
 Techincal Internet Support  internet@omeresa.net
 Student Services SI Support daslstaff@omeresa.net
 Student Services PB Support  pbstaff@omeresa.net
 Student Services SpS Support  spstaff@omeresa.net
 
Is the problem you are experiencing an emgergency or just to difficult to explain in an email? Click here to get a list of department extentions.
 
 
OME-RESA Remote Support

Before you click the link below, you should
call OME-RESA and get the person who will be helping you on the phone, just to be sure they are at their desk and ready to accept your request to take control of your computer.

PLEASE DO NOT INITIATE A REQUEST WITHOUT FIRST CONTACTING OME-RESA

CLICK HERE FOR REMOTE SUPPORT

More Information
If you need help with any of OME-RESA's services, you can allow a member of
OME-RESA's staff to take remote control of your computer to assist you. The link above opens a small application that allows OME-RESA's support staff to control your computer and see the same screen you are seeing. You can save this application to your computer to run whenever you want, or you can choose to run the program immediately without saving it.

NOTE: YOU DO NOT NEED TO INSTALL ANY SOFTWARE ON YOUR COMPUTER TO MAKE THIS WORK.

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